Privacy policy

Your privacy matters to us. Read our full data protection guidelines.

1. Introduction & Agreement

This Privacy Policy applies to all visitors, users, and customers who access and purchase products from the Corpod website. This policy clearly defines how we collect, store, use, process, protect, and disclose your personal information across our global online retail platform. By browsing our website, creating orders, submitting your information, and using our services, you fully acknowledge and agree to the data practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue the use of our website and services immediately.

2. Information We Collect

We collect two main categories of information: personally identifiable information that you voluntarily submit, and non-personal technical data automatically collected during your visit.

Personal Identifiable Information: This includes your full name, email address, phone number, shipping address, billing address, payment details, order history, purchase records, customer preferences, and any message content you send through email inquiries. We only collect these details when you place an order, contact customer support, or subscribe to our newsletter.

Automatically Collected Data: While you browse our site, we automatically record device type, browser version, IP address, visiting time, page viewing records, click behavior, language settings, and general geographic browsing region. This information cannot identify you personally and is used purely for website analysis and performance optimization.

3. How We Use Your Information

All collected data is strictly used for legitimate business purposes and will never be misused for unauthorized activities. We use your personal information to process and fulfill global orders, verify payment authenticity, arrange international shipping, update order tracking status, and complete after-sales support including returns, exchanges, and consultations.

We also use your data to improve our product selections, optimize website user experience, fix technical errors, adjust product display preferences, and deliver personalized customer service. With your explicit consent, we may send promotional emails regarding new arrivals, seasonal collections, exclusive discounts, and styling recommendations. You may unsubscribe from marketing emails at any time.

4. Data Sharing & Third-Party Disclosure

Corpod does not sell, trade, rent, or lease your personal information to any third-party marketing companies, commercial organizations, or unrelated platforms. Your private data will remain confidential unless legally required or necessary for order fulfillment.

Limited information may be shared with trusted third-party service providers who assist our business operations, including global logistics carriers, secure payment processors, website hosting providers, and technical maintenance partners. All third parties are required to maintain strict data confidentiality and security standards and are prohibited from using your data for independent commercial purposes.

5. Data Security Protection

We implement industry-standard encryption technology, secure server storage, regular system inspections, and access permission control mechanisms to protect your personal and payment data from unauthorized access, leakage, tampering, loss, or illegal disclosure. All sensitive customer information is stored in encrypted databases and protected by continuous security monitoring.

Although we adopt comprehensive security measures, no internet data transmission or electronic storage system can guarantee absolute 100% security. We strive our best to protect your privacy and will promptly notify users and relevant authorities if any confirmed data security breach occurs.

6. Cookie & Tracking Technology

Our website uses browser cookies and similar tracking technologies to record user browsing habits, remember preference settings, improve page loading efficiency, and deliver personalized browsing experiences. Cookies help us recognize returning visitors, retain shopping cart contents, and analyze website traffic trends.

You have full control over cookie permissions. You may disable cookie functions in your browser settings at any time. Please note that disabling cookies may affect partial website functions such as shopping cart saving and personalized page display.

7. Data Retention Policy

We retain your personal data only for as long as necessary to complete the business purposes for which the information was collected. Order information, shipping records, and transaction data will be stored to complete order fulfillment, after-sales services, financial reconciliation, and legal compliance verification. After the data is no longer required, we will securely delete or anonymize your personal information.

8. Customer Privacy Rights

Depending on your regional data protection regulations, you hold the right to access, view, download, correct, update, and request deletion of your personal data stored on our platform. You may also withdraw your marketing consent at any time and request restrictions on certain data processing activities.

To exercise your privacy rights, please submit your request via our official email address. Our support team will verify your identity and respond to your legitimate privacy inquiries within 24 working hours.

9. International Data Transmission

As a global cross-border e-commerce brand providing worldwide shipping services, your data may be transmitted and stored across international server locations. We ensure all international data transfers comply with applicable global data protection laws and maintain consistent privacy protection standards across all regions.

10. Policy Updates & Modifications

Corpod reserves the right to update and revise this Privacy Policy at any time to adapt to business adjustments, technical upgrades, and legal requirement changes. Any updated version will be published officially on our website. Your continued use of our website and services after policy updates constitutes acceptance of the latest privacy terms.

11. Contact Information

If you have any questions, doubts, or requests regarding this Privacy Policy and our data processing practices, please contact our official customer support team via email.

Support Email: support@corpod.com

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